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Author: Dan Clouser

Jim Wade – Every Trip Has a Story

Sandy and I were able to get into Boise, Idaho and visit with my cousin Jim, his wife Patti, their daughter Jen and her husband Anthony.  It was short visit, but we had a great time catching up and trading stories of our travel adventures.

Jim, like most of us on the Wade side of our family have that wandering travel bug in us.  The root of the word “Wade” meant “to go,” and many of us have taken that to heart.

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Erin Pappas – Ballplayer, Nature Lover, Single Mom, and Hero

Erin and I first connected through social media back in 2016 during the time that I was building my network of female baseball players and advocates of women and girls playing baseball.  We immediately connected because she was also an avid Red Sox fan.  Like many of the women that I was connecting with at that time, she had participated in the first ever Boston Red Sox Women’s Fantasy Camp.

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Ray Schell – A Life Experience of Appreciating God’s Creation

Ray and I have known each other since high school.  He graduated a year before me.  After graduation, he was a part of a small group of friends that all became very close for a few years.  Our little tribe did just about everything together.

Ray went off to work in Alaska in 1990 and never returned to Pennsylvania.  Thankfully we have been able to stay connected through social media.

Sandy and I were able to visit with Ray and his wife, Judy Rae in Decker, Montana at the state park in which he runs, Tongue River Reservoir State Park.  After not seeing each other for almost 30 years, we had a lot of catching up to do, but it seemed as though we were able to pick up right where we left off.

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The Power of a Hand Written Note

When I was in the lumber business, the majority of my customers were first- and second-generation Italians.  They were straight forward no-nonsense business people.  They demanded my best performance, but were very fair.  They weren’t into playing games with pricing.  They wanted me to give them whatever our best and fairest pricing was first, no back and forth, just what was the best that we could offer and then make sure that we delivered on the service end.  That second part was always the most important thing for all of them.  Service, service, service.

If we made a mistake, they didn’t want to hear excuses, they just wanted us to own it and make it right.  It wasn’t the mistake that would potentially cost us future business, it was our reaction or non-reaction to it that would cost us future business.

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